We accept the following payment methods for purchases on our website.

1. VISA
2. MASTERCARD 
3. PAYPAL
4. KLARNA SOFORT
5. IDEAL

Payment must be made in the currency indicated in your order. Your products will be delivered after your payment has been processed. 

Paying with VISA or MASTERCARD
If you pay by credit or debit card, you must enter your card details when placing your order.

When you place your order, we contact your card issuer to request permission to use your card to purchase products. We will not accept your order (and therefore will not ship the products to you) until we have received permission from your credit or debit card issuer to use your card to pay for the order. Once your credit or debit card issuer gives permission to use your card, the required amount will be reserved on your card until the purchase process is completed or canceled. However, nothing will be charged until the purchase process is completed. It can take 3 to 7 days for us to receive permission, even for canceled orders. In that case, nothing will be charged, and the reserved amount will be released. Contact your credit or debit card issuer for more information about their specific permission policy.

We take all reasonable measures to make our website secure and prevent fraud. All credit or debit card transactions on this website are processed by Mollie, an online gateway responsible for securely storing and automatically processing information related to your payment details. 

Paying via PayPal
If you pay via PayPal, you will be asked to log in to your PayPal account with your email address and password to confirm the payment. If you do not have a PayPal account, you can still pay with PayPal up to 10 times and will be asked to enter your personal and credit card details.

Payment via alternative payment methods
We normally collect payment for an order when the shipment of the products in question is confirmed. However, if you choose an alternative payment method where payment is made in advance, we may collect payment upon confirmation of the order.

In the exceptional case that the products you ordered are not available and you have already paid via an alternative payment method, you will be notified immediately and we will refund the purchase price.

These alternative payment methods are:

1. PAYPAL
2. KLARNA SOFORT
3. IDEAL

Unfortunately, we can no longer change the details of your order once it has been placed, as we process and pack your order as quickly as possible. What if the Blue LOOP item doesn't fit after all? Simply return it to us for the correct size. The good news is that you only have to pay for the return shipping; we will cover the shipping costs for sending out the new item.

Please contact our team by phone as soon as possible at: 0547 352 727

Unfortunately, we can no longer change the details of your order once the package has been loaded by our carrier.

We deliver to all European countries! 

In the Netherlands, your order will be delivered the next day if ordered on a business day before 3:00 PM. Delivery to Germany and Belgium takes 1–2 days. Delivery to other European countries takes an average of 2 to 5 business days.

We do not charge shipping costs for orders over €99. For orders below this amount, shipping costs are €5.95. 

Please note that customs clearance costs (for delivery to non-EU countries) are not included in the shipping costs. These are invoiced separately by our carrier.

At this time, deliveries to mailboxes such as DPD parcel lockers, Pick Up Points, and similar locations are not possible. However, you will receive a tracking number allowing you to follow your package and, depending on the delivery company, request delivery to a Pick Up Point.

First check the Track & Trace information and then contact our team:

• T: 0547 352 727 
• E: info@bluelooporiginals.com

If your package cannot be delivered, it may be automatically returned to us. Please contact our team: 

• T: 0547 352 727 
• E: info@bluelooporiginals.com

You can return items within 30 days of receiving your order for a refund or exchange. Please ensure that your item is unworn and unwashed and includes all tags and labels. 

Returns are at your own expense and risk. The cost of the return depends on the country in which you live and the logistics company you choose. Make sure you receive a tracking number so you can monitor your shipment.

If we have sent an incorrect or damaged product, the costs will, of course, be borne by us. 

Use the form included with your shipment to indicate whether you would like to return your order for an exchange or a refund. If you are exchanging it, please specify which item you would like instead (style, size, and color), and check our webshop to see if the item is in stock.

Of course! You are more than welcome. Please let us know in advance that you are coming by emailing or calling our team. 

• T: 0547 352 727 
• E: info@bluelooporiginals.com

The refund will be processed as quickly as possible after we have received your return at our warehouse.

Please note: the refund will be issued using the original payment method used for the purchase. Processing credit card refunds may take longer, as the refund is subject to your credit card company.

When designing our products, we apply circular design principles. This means we work with mono-materials as much as possible, so that the raw materials can be easily reused.

You can return your used products to the stores of our partner Bever: https://www.bever.nl/duurzaam/tweede-leven/buiten-gebruikt-inleverpunt.html
Is there no Bever store near you? Then you can also drop them off at the textile collection containers of Stichting Sympany. They assess whether the clothing is still suitable for reuse. Worn clothing is recycled and can eventually end up in a new Blue LOOP Originals garment or be used for another, lower-grade application.

Almost all clothing can be recycled, but some items are processed differently depending on the type and quality of the material.

By reusing old clothing instead of burning it, we reduce textile waste and conserve raw materials. Recycling cotton also saves water that would otherwise be needed to irrigate cotton plantations. Our partners play a crucial role in this.

Do you have a question? We are happy to help! You can reach us by phone at 0547 352 727.

Feel free to send us an email at info@bluelooporiginals.com. We are happy to help!